Abstract: In the study of decision-making, the classical view of behavioral appropriateness or rationality was challenged by neuro and psychological reasons. The “bounded rationality” theory proposed that cognitive limitations lead decision-makers to construct simplified models for dealing with the world. Doctors’ decisions, for example, are made under uncertain conditions, as without knowing precisely whether a diagnosis is correct or whether a treatment will actually cure a patient, and often under time constraints. Using cognitive heuristics are neither good nor bad per se, if applied in situations to which they have been adapted to be helpful. Therefore, this text contextualizes the human decision-making perspective to find descriptions that adhere more closely to the human decision-making process. Then, based on a literature review of cognition during decision-making, particularly in healthcare context, it addresses a model that identifies the roles of attention, categorization, memory, emotion, and their inter-relations, during the decision-making process.
Spiegel, T. ; Silva A. C. P. V. (2018). Decision-Making Cognitive Process: Let’s not forget that Healthcare Professionals are Human. International Journal of Computers in Clinical Practice, v. 3, p. 1-12, 2018.